Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. We are committed to ensuring that your privacy is protected and maintained in accordance with all applicable data protection laws and regulations. Please read this privacy policy carefully to understand our policies and practices regarding your personal data and how we will treat it throughout your interactions with us.

1. Introduction

At Noretmy, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you. We recognize the importance of maintaining your privacy and keeping your personal information secure. We designed this policy to be transparent about our practices and to ensure you have full control over how your information is used. Our commitment extends beyond mere legal compliance – we believe in establishing trust through ethical data handling practices and being accountable for how we process your information at every stage of our relationship.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows. Our collection methods are designed to gather only what is necessary to provide you with the best service possible, while respecting your privacy rights and preferences:

• Identity Data includes first name, last name, username or similar identifier, title, date of birth, and gender if voluntarily provided. This information helps us personalize your experience and address you appropriately.
• Contact Data includes billing address, delivery address, email address and telephone numbers. This information is essential for processing orders, delivering products, and communicating important updates regarding your purchases or account.
• Financial Data includes payment card details and billing information. We implement strict security measures to protect this sensitive information and only retain what is necessary for processing transactions and preventing fraud.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. This helps us maintain accurate records and provide better customer service regarding past purchases.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. This information helps us optimize your browsing experience and troubleshoot technical issues.
• Usage Data includes information about how you use our website, products and services, such as page views, time spent on pages, navigation paths, and features used. This helps us understand which aspects of our service are most valuable and which areas might need improvement.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. We respect these choices and use this information to ensure we only send you content that matches your stated interests.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances. For each use case, we ensure there is a valid legal basis and that processing is proportionate to the stated purpose:

• Where we need to perform the contract we are about to enter into or have entered into with you, such as processing your order, managing your account, and providing customer support related to your purchases.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes analyzing usage patterns to improve our website, preventing fraud, and ensuring the security of our systems.
• Where we need to comply with a legal obligation, including maintaining appropriate business records, responding to law enforcement requests, and adhering to tax regulations and consumer protection laws.
• Where you have given consent for specific processing activities, such as receiving marketing communications or participating in optional surveys. You may withdraw this consent at any time without affecting the lawfulness of processing before its withdrawal.
• To send you important updates about our terms, conditions, and policies or other administrative information essential to your ongoing relationship with us.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, using techniques that minimize data usage while maximizing relevance.
• To make suggestions and recommendations to you about goods or services that may be of interest to you, based on your stated preferences, past purchases, and usage patterns.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements. For instance, transaction records may be kept for several years to comply with tax laws, while marketing preferences might be reviewed and updated more frequently. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

5. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. We are committed to facilitating the exercise of these rights and ensuring you have control over your information. Your rights include:

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to verify that we are lawfully processing it. We will respond to valid requests within 30 days.
• Request correction of your personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law.
• Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
• Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in specific scenarios: if you want us to establish the data's accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

6. Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. We use several types of cookies on our website for different purposes. Essential cookies enable core functionality such as security, verification of identity, and network management. These cookies can't be disabled. Functional cookies enhance functionality by remembering your choices and preferences, while performance cookies collect information about how you use our site, helping us improve its features. Marketing cookies track your online activity to help deliver targeted advertising. Our cookie policy provides detailed information on the specific cookies we use, their purpose, and how long they remain on your device. You have the option to manage your cookie preferences at any time through our cookie preference center accessible on our website.

7. Changes to This Policy

We may update our privacy policy from time to time to reflect changes in our practices, in response to new regulations, or to incorporate feedback from our users. Material changes will be clearly identified and we will provide notice prior to the changes taking effect where appropriate. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. For significant changes, we may also notify you through the email address you have provided to us or through a prominent notice on our website. Historical versions of our privacy policy are archived and available upon request for your reference. We are committed to transparency in how we evolve our data practices and welcome your feedback on our policies.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, would like to exercise any of your data protection rights, or need assistance understanding any aspect of this policy, please contact us: